At SpeciallyYurs, we strive to ensure that our customers are satisfied with their purchases. However, if you are not fully satisfied, you may request a cancellation or refund under the following terms:

• Order Cancellation:
  Orders can be cancelled within 24 hours of placing them by contacting our support team. Once shipped, orders cannot be cancelled.
  
  

• Refund Eligibility:
  Refunds are processed only for damaged, defective, or incorrect products. Customers must raise a refund request within 3 days of delivery by emailing us at [ info@speciallyurs.com].
  
  

• Refund Process:
  Approved refunds will be processed to your original payment method within 7–10 business days.
  
  

• Non-Refundable Items:
  Custom or personalized items are non-refundable unless damaged or incorrect.